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Frequently Asked Questions
How do I turn my touchpad back on my Lenovo laptop?
Press the Fn + F6 keys simultaneously (or the key with the touchpad icon on your keyboard). This is the most common shortcut to toggle the touchpad on and off on Lenovo laptops. If that does not work, check your Windows touchpad settings under Bluetooth & devices.
Why did my Lenovo touchpad suddenly stop working?
Your touchpad may have been accidentally disabled using a function key, or a recent Windows update may have corrupted the touchpad driver. It could also be caused by a Windows setting that automatically disables the touchpad when an external mouse is connected. Running through the troubleshooting steps in this guide will help you identify the exact cause.
How do I update my Lenovo touchpad driver?
Right-click the Start button, open Device Manager, expand “Mice and other pointing devices,” right-click your touchpad, and select “Update driver.” You can also download the latest driver directly from the Lenovo support website by entering your laptop model number.
What do I do if my Lenovo touchpad is not working after sleep mode?
This is a common issue often caused by power management settings. Go to Device Manager, find your touchpad, right-click it, select Properties, go to the Power Management tab, and uncheck “Allow the computer to turn off this device to save power.” Restart your laptop after making this change.
Can I use an external mouse if my Lenovo touchpad is not working?
Yes, absolutely. You can connect a USB mouse or a Bluetooth mouse to your Lenovo laptop as a temporary or permanent solution. This is actually a great way to keep working while you troubleshoot the touchpad issue. Just keep in mind that some Windows settings may disable the touchpad automatically when an external mouse is detected.
Is a non-working touchpad on a Lenovo laptop covered under warranty?
If your Lenovo laptop is still under warranty and the touchpad issue is due to a manufacturing defect or hardware failure, it should be covered. Contact Lenovo support to check your warranty status and arrange for a repair. However, if the issue is caused by accidental damage or liquid spills, it may not be covered under the standard warranty.